All cross products are custom built after ordering.
crosses are custom made to order. We allow returns if we shipped the
wrong item, defective, or damaged in shipping. We will email a free
return shipping label for all returns. Save original shipping box and
packing materials to ship cross. After receiving returned cross for
inspection we will then build and ship out a new cross. No additional
Boxes and crates should be inspected immediately for any outside and inside damage the day of delivery.
The bubble wrap or foam should be removed from the item the day of delivery.
If any damage is found a claim needs to be filed the day of delivery either by the customer or by Crossmember Crosses.
Pictures should be taken of any damage of the box or crate and the item the day of delivery as a proof date if filing a claim.
Do not store product with the bubble wrap or foam on item because of potential marks that may appear and damage finish.
We strive to build our wood cross products to the highest quality of craftsmanship with the talents given to us by God.
All the information on this website - www.crossmembercrosses.com is published in good faith. www.crossmembercrosses.com (Crossmember Crosses) will
not be liable for any losses and/or damages in connection with the use
of our website or from the installation and use of our wood cross
products. Customer is liable for secure wall mounting of crosses which
means having proper and adequate wood blocking to secure any screws and
fasteners to the wall, or proper anchors when there is no wall
blocking. Customer is liable for proper electrical installation of
receptacle to plug in rope light.
Crosses warranties the sound construction of each wood cross product
purchase and each rope light purchase for one year when used in a
wear and tear, cosmetic issues, alterations made by owner, misuse,
accidents, fire, and continuous exposition to the sun or extreme
weather circumstances are not covered in the one year warranty. Our
warranty is only applicable to the original purchaser and is void if
your product was purchased from another person or an unauthorized
By using our website, you hereby consent to our Policies, Disclaimer, Warranty and agree to its terms.
Should we update, amend or make any changes to this document, those changes will be prominently posted here.